Effective date: August 12, 2026
1. Introduction
Korapace (“we”, “our”, or “us”) operates the website at https://www.korapace.com. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our services. Korapace is a UK based online store selling sensory-comfort clothing.
2. Scope of This Policy
This Privacy Policy applies to all personal information collected through https://www.korapace.com and any related services provided by Korapace. It does not apply to third-party websites or services even if they are linked from our platform.
3. Information We Collect
When you place an order, we collect your full name, email address, phone number, and shipping and billing addresses in order to process and deliver your order. We may also collect IP address and basic device/usage information to secure the site and understand how it performs.
4. How We Use Information
We use personal information to:
– process and deliver your orders;
– respond to support requests and communicate about your order;
– secure the platform and prevent fraud or abuse;
– comply with legal obligations (including UK tax and accounting requirements);
– understand usage patterns and improve site performance through analytics.
5. Cookies and Tracking
We use cookies and similar technologies to keep the site working, remember preferences, and improve performance. A cookie consent banner is shown on your first visit, and non-essential cookies are only set with your consent. See our Cookie Policy for full details.
6. Payment and Fulfilment
Payments are processed by Stripe, who handle your payment details. We do not store card numbers on our servers. To deliver your order, we pass your name and shipping address to our printing and fulfilment partners, Inkthreadable and Snuggle Partners. These providers process your data only as necessary to complete your order, under their own privacy policies and data-processing terms. Our site is hosted with WordPress.
7. Data Retention
Order and transaction records are retained as required by UK law and accounting obligations (typically up to 6 years for HMRC purposes). We do not maintain user accounts (we use guest checkout). We do not collect marketing data.
8. Your Privacy Rights
Depending on where you are located, you may have the right to:
– Right of Access: request a copy of the personal information we hold about you;
– Right to Rectification: request correction of inaccurate or incomplete information;
– Right to Erasure: request deletion of personal information, subject to legal exceptions;
– Right to Data Portability: receive a machine-readable copy of your data where applicable;
– Right to Object: object to processing based on legitimate interests or direct marketing;
– Right to Restriction: request that we limit how we process your information in certain circumstances;
– Right to Withdraw Consent: withdraw consent at any time where we rely on consent as our legal basis.
How to exercise your rights: submit a request by emailing connect@korapace.com. We will acknowledge your request within 5 business days and provide a substantive response within 30 days, letting you know if a longer period is needed.
9. Legal Basis
We process personal information in accordance with the UK GDPR and the Data Protection Act 2018. The table below sets out the legal basis for each category of processing:
Order processing and service delivery
• Legal basis: Contract performance: necessary to fulfil your order
Transaction records and regulatory compliance
• Legal basis: Legal obligation: required to meet UK legal and tax requirements
Security monitoring and fraud prevention (1/2)
[12/08/2026 02:41] Cortana agent: • Legal basis: Legitimate interests: keeping the site and our users secure
Platform analytics and product improvement
• Legal basis: Legitimate interests: understanding how the site is used; anonymised or aggregated data is used where possible
10. Security
We implement reasonable technical and organisational safeguards designed to protect personal information. Payment card details are handled by Stripe under their bank-grade security; we do not store them on our own servers.
11. International Transfers
If personal information is transferred across borders, we take steps to ensure it receives an adequate level of protection under applicable law.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise a privacy right, contact us:
– Email: connect@korapace.com
– Postal address: Moray, Scotland
– Privacy requests: connect@korapace.com
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above.
Annex A. UK GDPR
The UK General Data Protection Regulation (UK GDPR) applies to processing of personal data of UK residents, alongside the Data Protection Act 2018. You have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or 0303 123 1113. If a personal-data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours where required, and notify affected individuals where required by applicable breach-notification law.